Terms & Conditions

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About Us

We provide personalized support for new migrants to Australia through one-on-one or family consultations via phone or video call. Our aim is to assist with settling in, job search strategies, cultural adaptation, and community integration. Our services are offered in English and Hindi.

2. Eligibility

To use our services, you must:

Be at least 18 years old.
Be a new or intending migrant to Australia.
Agree to these Terms and provide accurate, truthful information.

3. Services Provided

Our consultations are:

Personalized to your circumstances.
Informational in nature — we do not offer legal, immigration, or financial advice.
Provided via phone or video call by appointment.

4. User Responsibilities

You agree to:

Use our services lawfully and respectfully.
Attend scheduled appointments or cancel/reschedule in advance.
Refrain from recording or distributing sessions without our permission.

5. Bookings

All sessions must be booked in advance via our booking system or by contacting us
Cancellations should be made at least 24 hours in advance.

6. Disclaimers

Our service is for informational purposes only.
We do not guarantee outcomes such as employment, visa approvals, or other results
We are not liable for decisions made based on our consultations.

7. Privacy and Confidentiality

We respect your privacy and handle your personal information in accordance with our Privacy Policy.
We may keep brief records of your session to better assist you in the future.
Your information will not be shared without your consent unless required by law.

8. Intellectual Property

All materials we provide are owned by us and protected by copyright.
You may not reproduce, share, or distribute any content without written permissio.n

9. Governing Law

These Terms are governed by the laws of NSW, Australia. Any disputes will be resolved in accordance with Australian law.

10. Changes to These Terms

We may update these Terms from time to time. We will notify users of significant changes. Continued use of the service after changes indicates your acceptance of the revised Terms.